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Whether you have a question about our grades, need a wholesale quote, or just want to talk cinnamon.
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Direct Contact
Email: hello@ceyquills.com
WhatsApp: +94 72 260 6858
Frequently Asked Questions
We process orders within 2-3 business days. International shipping via express courier typically takes 5-7 business days depending on your location. Standard postal shipping can take 14-21 days.
Yes, potentially. International parcels may require formal customs entry in your country. Depending on your local laws (such as the US de minimis threshold or EU VAT rules), you may owe import duties or taxes. These are collected by your local customs authority and are the buyer's responsibility.
Because spices are a perishable food product, we cannot accept returns once the sealed packaging has been opened. If your order arrives damaged or incorrect, please contact us within 7 days of delivery for a replacement or refund.
Yes, we supply specialty grocers, bakeries, and restaurants. Please select "Wholesale Inquiry" in the contact form to request our MOQ details and pricing tiers.
Our cinnamon is grown using traditional, natural methods without synthetic pesticides. We are currently in the process of obtaining official organic certification for export.